Effective Date: June 15, 2026 | Last Updated: June 15, 2026

1. Introduction

Mobilize Cloud (“Company,” “we,” “us,” or “our”) is a Columbus, Ohio-based web development and digital marketing agency located at 4260 Tuller Road, Suite 202, Dublin, Ohio 43016. We are committed to protecting the privacy and security of the personal information we collect from visitors to our website (https://www.mobilizecloud.com/) and from our clients and business partners.

This Privacy Policy explains what information we collect, how we use and share it, how long we retain it, your rights regarding that information, and how to contact us with questions or requests. By using our website or engaging our services, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

Fill out a contact or inquiry form on our website
Request a quote or project estimate
Subscribe to our blog or email newsletter
Engage us as a client for web development, SEO/SEM, hosting, digital marketing, or related services
Communicate with us by phone, email, or social media

This information may include your name, email address, phone number, company name, job title, project requirements, and any other details you choose to share.

2.2 Information Collected Automatically

When you visit our website, we and our third-party service providers automatically collect certain technical and usage data, including:

IP address and approximate geographic location
Browser type, version, and operating system
Pages visited, time spent on pages, and navigation paths
Referring website or search query
Device type and screen resolution
Cookies, web beacons, and similar tracking technologies (see Section 5)

2.3 Information from Third-Party Sources

We may receive information about you from third-party platforms you use to interact with us, including Facebook, Twitter/X, and LinkedIn. The information we receive depends on your privacy settings on those platforms.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to inquiries, provide quotes, and communicate with prospective clients
To deliver the services you have contracted with us, including web development, SEO/SEM, digital marketing, web hosting, and WordPress services
To manage client relationships, project timelines, billing, and account administration
To send service-related communications such as project updates, invoices, and renewal notices
To send marketing and promotional communications (where you have opted in or where permitted by law)
To analyze website traffic and usage trends to improve our website and services
To conduct advertising and remarketing campaigns through platforms such as Google Ads and Facebook Ads
To comply with legal obligations and enforce our contractual rights
To prevent fraud, abuse, or other harmful activities

4. Legal Bases for Processing (for Users in the EEA/UK)

If you are located in the European Economic Area or the United Kingdom, we process your personal data under the following legal bases:

Contract Performance: Processing necessary to perform a contract with you or to take steps at your request before entering a contract.
Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services, marketing, and fraud prevention, provided those interests are not overridden by your rights.
Consent: Where you have given us explicit consent, such as for marketing emails or certain cookies. You may withdraw consent at any time.
Legal Obligation: Processing required to comply with applicable law.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze traffic, and support our marketing activities. The types of cookies we use include:

Essential Cookies: Required for the website to function properly (e.g., session management).
Analytics Cookies: Used to understand how visitors use our site (e.g., Google Analytics).
Marketing/Advertising Cookies: Used to deliver relevant advertisements and measure campaign effectiveness (e.g., Google Ads conversion tracking, Facebook Pixel).
Functionality Cookies: Used to remember your preferences and settings.

You can control cookies through your browser settings or through a cookie consent tool on our website. Note that disabling certain cookies may affect site functionality. For more information on Google Analytics and how to opt out, visit https://tools.google.com/dlpage/gaoptout.

6. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

6.1 Service Providers

We share information with trusted third-party vendors who assist us in operating our business, such as:

Website hosting and infrastructure providers
Email marketing and CRM platforms
Analytics providers (e.g., Google Analytics)
Advertising platforms (e.g., Google Ads, Facebook Ads)
Payment processors for client billing
Project management and communication tools

These providers are contractually required to use your information only to perform services on our behalf and to maintain appropriate security standards.

6.2 Business Partners

Where you have engaged us for services involving third-party platforms (e.g., WordPress hosting, Mobilize Pay), relevant information may be shared with those platform providers as necessary to deliver the service.

6.3 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

6.4 Business Transfers

In the event of a merger, acquisition, sale of assets, or other business restructuring, your information may be transferred as part of that transaction. We will provide notice of any such transfer and of any material changes to this Privacy Policy.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally:

Prospective client inquiry data is retained for up to 3 years from the date of inquiry.
Active client data is retained for the duration of our engagement and for a period of 7 years thereafter for legal, tax, and accounting purposes.
Website analytics data is retained in accordance with our analytics providers’ default retention settings (typically 14–26 months for Google Analytics).
Marketing contact data is retained until you unsubscribe or request deletion.

8. Data Security

We implement commercially reasonable technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include encrypted data transmission (SSL/TLS), access controls, and regular security reviews.

However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security of your information and encourage you to take steps to protect your own data, such as using strong passwords and keeping your software up to date.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

9.1 Rights for All Users

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to certain legal exceptions.
Opt-Out of Marketing: Unsubscribe from marketing emails at any time using the unsubscribe link in our emails or by contacting us directly.

9.2 Additional Rights for EEA/UK Residents (GDPR/UK GDPR)

Restriction: Request that we restrict processing of your data in certain circumstances.
Portability: Request a structured, machine-readable copy of your data.
Objection: Object to processing based on legitimate interests or for direct marketing.
Withdraw Consent: Withdraw consent at any time where processing is based on consent.
Lodge a Complaint: File a complaint with your local supervisory authority.

9.3 Rights for California Residents (CCPA/CPRA)

California residents have the right to know what personal information is collected, to request deletion, to opt out of the sale of personal information (we do not sell personal information), to non-discrimination for exercising their rights, and to correct inaccurate personal information.

To submit a request, see Section 12 (Contact Us) below.

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

11. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, and services that we do not control. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

We maintain a presence on Twitter/X, Facebook, and LinkedIn. When you interact with us on those platforms, your information is subject to those platforms’ respective privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this policy and, where appropriate, notify you by email or by a prominent notice on our website. We encourage you to review this policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Mobilize Cloud

4260 Tuller Road, Suite 202

Dublin, Ohio 43016

Email: info@mobilizecloud.com

Phone: 513-498-8999

Website: https://www.mobilizecloud.com/contact/

We will respond to your request within 30 days (or within the timeframe required by applicable law).